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Terms & Conditions

Read our terms of service in this section.



This page explains how you may use this website and contains the legal terms and conditions on which we sell products to you. On this page, the words “we”, “us” and “our” refer to Offex Football. By using this website or any sub-site accessible on this website, the user (“user” or “you”) accepts without limitation or qualification, the Terms of Use, whether or not you are a registered member of Offex Football.

It is important you read this page carefully, as it forms part of the contract between us. Our relationship is subject to these Terms, which impose certain responsibilities upon you and explains the exclusions and limitations of our liability to you in the event of loss or damage.

We may change these Terms of Use at any time without notice and you should review this page regularly to make yourself aware of any changes. Your continued use of the Website shall be considered your acceptance of the revised Terms of Use. If you do not agree to these Terms and Conditions, you should not use this website.

We may add to, change or remove any part of these Terms and Conditions at any time. Material changes to our Terms and Conditions will be published on the home page of our website, notifying users that such changes have been made. Continued use of the website after the publication of such notice confirms your agreement to be bound by the variations made by us. It is your responsibility to check these Terms and Conditions from time to time to verify such amendments. We may add, change, discontinue, remove or suspend any other content displayed on this website, including features and specifications of products and services described or depicted on the website, temporarily or permanently, at any time, without notice and liability.


You will need to register with Offex Football to place an order for products through this website. This can be as a ‘guest’ with no need to create an account.

In return for allowing you to use this website and benefit from our services, you agree that any information you provide us about yourself will be true, accurate, current, and complete and that you will ensure that this information is kept accurate and up to date. If any incorrect information is supplied, any contractual obligation we have is immediately null and void.

Conditions of Registration

We do not sell the products for purchase for children. We sell children’s products for purchase by adults. You may only purchase from the site if you are at least 18 years old unless you have express permission from your parents or guardian. If you are under 18, you must ask your parents or guardians before you:

  • Email the website, or ask us to email you anything

  • Send in any information to us

  • Buy anything online

By continuing to use this website and any of the services offered, you are confirming that you have received the consent of a parent or legal guardian. PLEASE NOTE that all minors are recommended to discuss these terms and conditions with their parents or guardians before they complete the registration process.


Offex Football treats customer privacy extremely seriously. Our Privacy Policy provides details about the type of information we may collect from you and how we may use this information. You are asked to read our Privacy Policy, which forms a part of these Terms and Conditions and sets out how your personal data is handled by us.

Content Supplied by Users

If you send communications or materials to this website by electronic mail or otherwise, concerning any comments, questions, suggestions, or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus, you give up any claim that any use of such material infringes any of your rights including without limitation moral rights, proprietary rights, or any other right, including the right to approve how we use such material.

Any material submitted to this website, may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted, or used on a royalty-free basis by us anywhere in the world, in any medium, in perpetuity.

Please note that this provision does not relate to any personal data that you submit which will be dealt with by the provisions of this website's 'Privacy Policy' which is part of these Terms and Conditions.

Multiple Promotions And Discount Codes

Please note that any promotions/offers on the website cannot be used in conjunction with any other discounts. Only one discount code is applicable per order. We are not responsible for offers listed on third-party websites and cannot honor offers that were not expressly authorized by Offex Football.

Purchasing Goods

Our Help section provides full details on how to order and pay for products. It also addresses any queries you may have about the delivery of your products, your right to cancel orders and/or return faulty products, and our quality assurance.

We reserve the right to decline orders for bulk or high-value purchases and to change price and availability information without notice.

Personalized Items

Personalized items refer to any product which is customized - either with your personal name or of any player, past or present. It also includes any customization such as initials or squad numbers.

Offex Football regrets that once an order containing Personalized items has been picked, it cannot be changed or canceled.

All personalized items cannot be returned unless deemed to have a genuine fault of the manufacturer.

Offex Football reserve the right to utilize our knowledge and expertise and positioning of the personalization of the product. Examples shown on the website are for illustrative purposes only and may vary depending on the specific item. Please contact our team before ordering if you require further information about the finished look.

Our experienced team will also choose the most appropriate color for the personalization. However, we will accept requests for a specific color, but you should contact us before placing the order to request this as we may be unable to change it once the order has been processed through our system.

Site Usage

You agree that you will only use our website in a way that is consistent with the Terms and Conditions and which complies with applicable laws and regulations. In particular, you agree that you will not use this website to upload or send any material which contains software viruses or other codes, files, or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this website. You acknowledge that this website and any goods that you obtain from our website are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without our permission. You agree that you are solely responsible for keeping your password and other account details confidential.


We may provide links to websites owned by us and associated companies from time to time and/or websites that are owned by third parties that are not connected with us including other websites owned by us. All links are provided for your convenience only. Access to websites that are owned by third parties is at your own risk and we do not have any responsibility or liability for such third-party websites. Your use of a third-party site may be governed by the terms and conditions of that third-party site.

Complaints and Comments

If you have any complaints or comments about our website or any of the products supplied to you, please contact us by emailing or through the Contact Us section on our website.

Fraud Prevention

To help prevent credit/debit card fraud, we may request additional information should we have any concerns with your order. This may take the form of a billing address or simply a conversation to clarify some issues to address our concerns.

Under no circumstances will we ever request card details from you and these should never be provided under any circumstances.

Credit card fraud is illegal and we will cooperate with all domestic and international police/crime prevention agencies and seek to prosecute all perpetrators to the fullest extent of the law.

Force Majeure

Offxex Football shall not be liable for any failure to perform its obligations where such failure is the rest of the acts of Nature (including fire, flood, and earthquake(s).


This website and its contents are provided without any representations or warranties of any kind, either express or implied. We disclaim all representations and warranties, including by way of example but not limited, as to fitness for a particular purpose, to the fullest extent permitted by applicable laws. In addition, we do not represent or warrant that the information and/or facilities accessible via this website are accurate, complete, or current, or that this website will be free of defects, including, but not limited to, viruses or other harmful elements. The user of this website assumes all costs arising as a result of the use of this website.

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